Description

Lindy AI lets teams create and deploy AI “agents” (custom assistants) without writing code, to automate repetitive workflows like emails, meetings, data enrichment, support ticket routing, etc. Anyone can create intelligent AI agents without coding knowledge. The platform combines the conversational power of ChatGPT with the automation capabilities of Zapier, allowing businesses to build custom AI assistants that handle everything from email management and customer support to sales processes and meeting scheduling. What sets Lindy apart from alternatives like Make, n8n, and traditional automation tools is its AI-native approach that enables natural language instructions, context-aware decision making, and the ability to organize multiple AI agents into collaborative teams called “Societies of Lindies”.

With its intuitive drag-and-drop interface and 100+ pre-built templates, Lindy makes it possible to deploy sophisticated AI workflows in minutes rather than weeks. The platform integrates seamlessly with over 4,000 applications through partnerships with Pipedream and offers unique features like AI-powered phone calls in 30+ languages, multi-agent collaboration, and human-in-the-loop capabilities.

It’s suitable for small and medium teams who want to reduce manual work, speed up processes, and scale operations without hiring many new people. The value lies in freeing up time, improving consistency, integrating across tools (CRMs, mail, calendar), and enabling more proactive actions (not just analysis). What sets Lindy apart is its flexibility (drag-and-drop plus plain-English flow building), its broad integrations, and the real-work agents (vs tools that just surface insights).

Lindy AI Key Features

• No-Code AI Agent Builder – Create sophisticated AI assistants using simple drag-and-drop interface and natural language instructions without any programming knowledge.
• Multi-Agent Collaboration – Organize multiple AI assistants into teams that work together on complex, multi-step workflows with shared knowledge and coordination.
• 4,000+ Integrations – Connect with virtually any business application through partnerships with Pipedream, including Gmail, Slack, Salesforce, HubSpot, and Linear.
• AI-Powered Phone Calls – Handle inbound and outbound voice calls in over 30 languages with automatic recording, transcription, and call transfer capabilities.
• Knowledge Base Integration – Upload documents, connect data sources, and create searchable knowledge bases up to 50M characters that AI agents can reference.
• Human-in-the-Loop Controls – Define specific scenarios where human intervention is required, maintaining oversight over critical decisions and processes.
• Event-Based Triggers – Set up automated actions based on specific events or conditions across integrated platforms for seamless workflow execution.
• Template Library – Access 100+ pre-built templates for common use cases including lead generation, email management, customer support, and sales workflows.
• Enterprise Security – HIPAA, SOC 2, and PIPEDA compliant with AES-256 encryption, ensuring data protection for regulated industries.
• Custom Model Selection – Choose from different AI models (GPT-4, Claude, Gemini) for specific tasks to optimize performance and cost efficiency.
• Task / Action Credit System: Each action or task consumes credits; free plan gives you some, paid plans give more, enabling you to scale up as needed.
• Scalability of Agents / Workflow Orchestration: Supports many agents, long-running workflows, connecting many apps, building deeper workflows over time.

Lindy AI Key Customers

Here are a few of Lindy’s customers and what they achieved:

Customer	What they do	What was achieved using Lindy	Source
Pragmatic (Scot Westwater, CEO)	AI strategy consulting firm (team of 2)	Saved ~20-30 hours/week; reduced turnaround time for proposals by 1-2 days; acquired $10,000+ in new deals.	How Pragmatic leveraged Lindy’s AI agents to transform their AI strategy consulting business
Tiddle (Mike Hahn, CEO)	Influencer agency (managing TikTok, YouTube, Instagram)	Saved ~60 hours/week by automating email screening (thousands/day) and qualifying inbound leads (~10/day).	How Tiddle transformed their influencer agency business with Lindy’s AI agents
Ankor Software	Yacht industry software company	Built a 30-agent AI workforce, transforming operations with Lindy’s multi-agent capabilities.	How Ankor Software Built a 30-Agent AI Workforce in the Yacht Industry
VC CFO	Financial services firm	Automated valuation memo creation, saving 6-8 hours weekly with 90%+ usable first drafts, improving quality & consistency.	How VC CFO automates valuation memos with Lindy
Interlaced	IT & sales enablement	Converted messy meeting recordings into structured CRM data automatically, streamlining sales process & data accuracy.	How Interlaced turned messy meetings into structured CRM data with Lindy
Blackbird	Sales-driven business	Runs their entire sales motion on Lindy, automating lead qualification, outreach, and follow-ups.	How Blackbird’s sales motion runs on Lindy
Seven Zero Ventures	Venture firm	Scaled operations using Lindy’s partner program, automating workflow management.	How Seven Zero Ventures scaled with Lindy’s partner program
Dr. Audrey Pinette’s Clinic	Medical practice	Leveraged Lindy’s HIPAA-compliant agents for smoother clinic operations and patient engagement.	How Dr. Audrey Pinette’s clinic runs smoother with Lindy’s AI agents
The Sauna Place	Retail / wellness business	Reclaimed lost revenue through Lindy’s automated customer engagement & retention workflows.	How The Sauna Place reclaimed revenue with Lindy’s AI agents

Who is the CEO or Founder of Lindy AI?

Flo Crivello is the Founder and CEO of Lindy AI.

He previously served as Head of Product at Uber, where he led initiatives including Uber Works and JUMP Starter programs. Before Lindy, Crivello founded Teamflow, a virtual office startup that raised over $50 million during the pandemic but pivoted when growth flatlined as people returned to offices. His experience as a former engineer and product manager at Uber, combined with his entrepreneurial background, drives Lindy’s vision of creating “AI employees” that can eventually operate fully autonomous companies.

Where is Lindy AI headquarters located?

Lindy AI is headquartered in San Francisco, California, with offices located at 101 New Montgomery Street in the SOMA district. The company maintains an in-office culture, requiring employees to be present 4 days per week at their headquarters, and offers generous relocation policies for new hires.

Lindy AI Funding News

Lindy AI has raised a total of $50 million in funding across multiple rounds since its founding in January 2023. The company’s latest funding includes a Series A round led by Battery Ventures, with participation from prominent investors including Menlo Ventures, Coatue, Tiger Global, Elad Gil, Lachy Groom, Addition, and notable angel investors like Max Mullen (Instacart), Jack Altman (Lattice), and Joe Thomas (Loom). The funding has enabled Lindy to scale rapidly from zero to generating high seven figures in revenue with just 25 employees [Source: Clay]

Who Should Use Lindy AI?

Here are some best use cases for Lindy AI:

1. Automating inbound lead response and routing.
2. Turning meeting transcripts into case studies or summaries.
3. Content / proposal drafting and editing based on structured templates.
4. Automating repetitive administrative tasks across tools (CRM, mail, calendar).

This makes it ideal for below customer profiles:

• Small to Medium Businesses seeking to automate repetitive tasks without hiring additional staff or technical resources, particularly those handling email management, customer support, and sales processes.
• Solopreneurs and Solo Founders who need to multiply their productivity by automating time-consuming workflows like lead generation, email triage, and meeting scheduling.
• Sales Teams looking to automate CRM updates, lead qualification, outreach campaigns, and follow-up sequences while maintaining personalization at scale.
• Customer Support Teams requiring 24/7 automated responses, ticket triage, and multilingual support capabilities without increasing headcount.
• Consulting and Professional Services Firms needing to standardize deliverables, automate research tasks, and create consistent client communications.
• Medical Practices and Healthcare Providers requiring HIPAA-compliant automation for appointment scheduling, patient communication, and administrative tasks.
• Marketing Teams wanting to automate content creation, social media management, and campaign execution across multiple channels.

Lindy AI Pros

• Exceptional template library – Users consistently praise the 100+ well-designed templates that make building automations quick and intuitive, with one G2 reviewer noting “Lindy literally gives a library of templates to users and make small tweaks for your specific need”. [Source: g2]
• Seamless implementation – Multiple reviews highlight how quickly Lindy can be integrated into daily workflows, with users reporting setup taking “minutes compared to competitors”. [Source: g2]
• Reliable performance – Reddit users appreciate that Lindy “functions reliably and has fewer issues compared to other tools, especially with simpler workflows”. [Source: Reddit]
• Significant time savings – Users report substantial productivity gains, with one reviewer stating it “has given me back days through email automation and lead generation”. [Source: g2]
• Strong AI reasoning capabilities – The platform’s ability to understand context and generate quality outputs impressed users, with one noting “90%+ usable first drafts from Day 1”. [Source: Lindy case study]
• Excellent integration ecosystem – Users value the extensive third-party app connections, making it easy to automate across existing tech stacks. [Source: gmelius]

Lindy AI Cons

• Requires Extensive Permissions – Reddit users note that Lindy “immediately requires numerous Google permissions (like Gmail, Google Drive, Google Docs, Calendar, etc.) before you can even start using the product”.[Source: reddit]
• Complex Automations Have Learning Curve – While simple workflows are easy, users mention that “creating complex automations may require some time to learn” and can be challenging for beginners.[Source: capterra]
• Overwhelming Initial Setup – Some users find the “Select Trigger” screen overwhelming and would prefer “simpler options at the top” for common use cases.[Source: reddit]
• Debugging Difficulties – Users report that “debugging loops is quite challenging, if not impossible” and troubleshooting custom bots can be hard to figure out.[Source: capterra]
• Inconsistent Performance – Some Capterra reviews mention the platform “does not follow instructions at least 50% of the time” for complex scenarios.[Source: capterra]
• High Credit Consumption – Phone-based automations carry “hidden, high per-minute costs” with voice calls consuming significant credits. The credit system means costs can become unpredictable if you use many complex automations. Some actions cost more credits; heavy usage may burn through credits faster.
• Limited for Complex Data Retrieval – Reddit users suggest it’s “not as good for complex information retrieval” compared to workflow automation. [Source: gmelius]

Lindy AI Integrations

Lindy AI offers extensive integration capabilities with over 4,000 applications through partnerships with Pipedream and Apify. Key integrations include:

• Productivity Tools: Gmail, Google Sheets, Google Drive, Google Docs, Calendar, Slack, Notion, Airtable
• CRM and Sales: Salesforce, HubSpot, Linear, Userlist, Apollo.io, Pipedrive
• Communication: Zoom, Microsoft Teams, Twilio, Discord
• E-commerce and Marketing: Shopify, WooCommerce, Mailchimp, ConvertKit
• Development Tools: GitHub, Jira, Zapier webhooks
• Analytics and Data: Google Analytics, DataForSEO, various database connections.
• Specialized Platforms: IFTTT, Pabbly, Make.com, n8n for workflow chaining

The platform also supports custom API integrations and webhooks for connecting with proprietary systems.

Lindy AI Free Plan

The Free Plan provides 400 credits per month (equivalent to up to 40 tasks) and includes access to a 1M character knowledge base and 100+ integrations. This plan is suitable for individuals or small teams wanting to test basic automation workflows like simple email management, basic lead qualification, or light document processing

Users would need to upgrade to paid plans to access advanced features like phone call automation (available from Pro plan), team collaboration, expanded knowledge base capacity (20M+ characters), access to the full 4,000+ integration library, and higher task limits for production use cases. The free plan serves as a trial to experience Lindy’s core functionality before committing to larger automation projects.

In short, why you might need the paid plan:

• If you have higher task loads or many automations (more agents, more triggers, frequent tasks).
• To access premium actions or step-up in features.
• Better performance, priority support.
• More credits / higher limits.

Lindy AI Paid Plan Pricing

Lindy AI Pricing Plan	Monthly Price	Approx Credits / Task Limit / Key Features	Who it’s suitable for
Free	$0	400 credits; access to basic features; good for testing small automations.	Individuals, freelancers, or very small teams who want to explore Lindy’s automation capabilities before committing.
Pro	$49.99	Includes 5,000 credits (up to 1,500 tasks), team member invitations, 30 phone calls per month, 20M character knowledge base, and 4,000+ integrations. Ideal for small businesses and teams needing regular automation with phone capabilities.	Startups, agencies, and small businesses looking to automate daily workflows (emails, proposals, lead handling) without heavy volume.
Business	$299	Offers 20,000 credits, everything in Pro plus unlimited phone calls, 30+ supported phone call languages, and 50M character knowledge bases. Perfect for growing companies requiring extensive phone automation and multilingual support.	Mid-sized companies or fast-growing teams running multiple agents across sales, marketing, and operations.
Enterprise	Custom pricing	Provides credits on need basis, everything in Business plus priority support, dedicated AI engineer, custom agent implementation, AI agent training, agent performance audit, and volume-based credit discounts. Designed for large organizations needing comprehensive automation with dedicated support.	Large organizations with high automation demands, strict compliance needs (SOC 2, HIPAA), and custom workflow requirements.

Note: Additional team members cost $19.99 per member per month for Pro and Business plans. Enterprise pricing includes custom team management solutions through direct sales consultation.

Lindy AI Discounts

Based on the official pricing page, Lindy AI does not currently advertise any specific discounts or promotional offers. The platform follows a straightforward credit-based pricing model without published promotional rates, seasonal discounts, or special offers for students, nonprofits, or startups.

However, the Enterprise plan does mention “volume-based credit discounts” for large-scale usage, which would be negotiated directly with the sales team based on specific usage requirements.

Lindy AI Alternatives

Alternatives include Seamless.AI, ZoomInfo, and other AI agent/workflow-automation platforms.

Lindy AI Tool Alternative	Strengths	Limitations
Zapier	7,000+ integrations, simple setup, established ecosystem	Limited AI capabilities, expensive at scale, basic conditional logic
Make (Integromat)	Visual workflow builder, advanced filters, affordable	Complex interface, steep learning curve, limited AI features
n8n	Open-source, self-hosted, highly customizable	Requires coding skills, developer-focused, technical setup
Gumloop	Strong AI automations, visual builder, good templates	Higher cost, limited integrations, newer platform
Relevance AI	Multi-agent workflows, knowledge base integration	Complex pricing, limited integrations, learning curve
Workato	Enterprise-grade, 1,000+ connectors, collaboration features	High cost, complex for small teams, technical requirements
Seamless.AI	Strong at finding leads, contact data, prospecting; good for data enrichment.	Less strong for automating full workflows (outreach + handling replies etc.); more expensive for comparable usage.
ZoomInfo	Very solid in lead-datasets, buyer intent data, large enterprise support.	Very high cost; often focused just on data / enrichment / intelligence vs agentic execution.

How is Lindy AI different from other Lindy AI alternatives?

Lindy’s unique advantage lies in its AI-native approach combined with no-code simplicity. Unlike Zapier’s basic AI add-ons or Make’s complex visual building, Lindy offers natural language instructions, context-aware AI agents, and multi-agent collaboration from the ground up. Its phone automation capabilities in 30+ languages, HIPAA compliance, and human-in-the-loop controls make it ideal for businesses needing intelligent automation rather than just data transfer between apps. Choose Lindy when you need AI that thinks, not just workflows that connect.