Description

HumPum AI provides adaptive AI agents that seamlessly handle business tasks across calls, chat, WhatsApp, emails, and widgets. These are tailored to your desired language, tone, and style. The platform allows companies to onboard custom AI employees, specify job roles and rules, and integrate directly with existing systems, removing the complexity from AI deployment. HumPum AI is built on cutting-edge AI frameworks like OpenAI, Llama, Gemini, and Claude. With advanced ASR, TTS, and turn-taking models, it acts like an in-house employee powered by your knowledge base. Unlike rigid rule-based systems, it listens and responds naturally, managing orders, appointments, lead qualification, claims, and more. HumPum AI stands out for its no-code onboarding and easy integration, ensuring rapid adoption without technical hurdles. Backed by strong data-privacy supervision and observability, it empowers businesses with actionable insights and smooth integrations into CRMs, ERPs, calendars, and APIs.

HumPum AI Key Features

• Multilingual Conversational Agents: Speaks in any language and adapts style/tone for personalized engagement.
• Omni-channel Support: Handles customer queries on phone, chat, email, WhatsApp, and more for seamless service.
• Role-based Onboarding: Lets businesses define agent roles, assign tasks, and set behavioral rules with no coding needed.
• Instant Knowledgebase Integration: Uploads company knowledgebase for informed, accurate responses.
• Live Phone Automation: Conducts AI-powered phone calls for sales or support, freeing up human staff.
• Widget and API Integration: Easily connects with CRMs, ERPs, calendars for automated workflows.
• No-DIY Setup: Eliminates technical setup—users just provide goals and documents, and agents onboard smoothly.
• Task automation beyond Q&A: handles orders, appointments, claim processing, lead management. 
• Enterprise-grade Scalability: Special pricing and features for large organizations with high volume interaction needs.
• Do’s & Don’ts Configuration: Administrators can set granular guidelines and restrictions for AI behavior.
• Analytics and observability: performance insights to track and optimize agent behavior.
• Transparent Usage-based Pricing: Simple plan structure based on per-minute (phone) and per-response (chat) usage.

HumPum AI Key Customers

No public case studies or customer lists could be found for HumPum AI’s website. More information may be available with direct inquiry to their team.

Who is the CEO or Founder of HumPum AI?

Vivek Srivastava is listed as Co-founder, with previous leadership at CarDekho and Cliffjumper Technologies.

Where is HumPum AI Headquartered?

HumPum AI is headquartered in Gurgaon, Haryana, India.

HumPum AI Funding News

No public funding announcements for HumPum AI are currently available.

Who Should Use HumPum AI?

Ideal for enterprise and mid-size businesses, customer service teams, sales organizations, support centers, and any business seeking scalable automation for customer interaction across multiple languages and channels.

Use cases in customer support, sales, lead qualification, appointment scheduling, claims processing, order handling—especially where seamless multilingual communication across voice and chat matters. Teams who want AI that integrates with existing systems and acts like a well-informed team member can benefit from HumPum AI.

HumPum AI Pros

• Highly customizable agents for multilingual and multi-channel support.
• Seamless integration with business platforms and CRMs.
• Simple onboarding without technical setup.

HumPum AI Cons

• Limited publicly available reviews or customer success stories.
• Pricing may be high for smaller businesses, especially for heavy phone usage.
• Some competitors offer more mature analytics and workflow customization.

HumPum AI Integrations

HumPum AI integrates with CRMs, ERPs, calendars, and via API contracts—enabling connectivity to key business systems.

HumPum AI Free Plan

No information about a free plan is available on the website or pricing page; use is strictly pay-as-you-go, based on agent response/usage.

HumPum AI Paid Plan Pricing

• Phone AI Agents: Starting at ₹50 per minute.
• Chat AI Agents: Starting at ₹30 per AI response.

Special pricing for Enterprise customers: Custom quotes for large-scale use.

Pricing details are usage-based, with flexibility for organizations of different sizes and needs. Suitable for businesses prioritizing seamless voice and chat automation at scale.

HumPum AI Discounts

Special discounts are available for enterprises at scale, as stated on the website; no public promotional codes or static discounts listed.

HumPum AI Alternatives

AI Tool	What’s Good	Limitations
Rossum	Advanced document workflow AI	Focused on documents, not multi-channel
Sierra AI	Powerful omnichannel agents	Limited customization for roles
Forethought	Ticket resolution optimization	Mainly for support teams, less phone focus
Medallia AI	Omnichannel analytics	More analytics-focused than agent automation
Ada	Highly customizable chatflows	Primarily chat-based, less voice support
Intercom	Robust CRM-oriented workflows	Expensive for high-volume usage
IPsoft (Amelia)	Enterprise-grade conversational AI	Complex setup, high cost

How does HumPum AI stand out from HumPum AI competitors?

HumPum AI stands apart for its true multichannel conversational agents with advanced role, tone, and language customization, plus easy onboarding and rapid system integrations—a top choice for businesses wanting hands-off, automated customer engagement at enterprise scale.