Humanloop

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Humanloop is a collaboration and evaluation platform designed for building AI applications powered by Large Language Models (LLMs). It provides a seamless workspace for product managers, engineers, and domain experts to work together on developing, managing, and optimizing AI features.

Description

What is Humanloop?

Humanloop is an integrated development environment designed specifically for Large Language Model (LLM) applications for collaboration and evaluation purposes. In simple words, it is an enterprise-grade technology stack for product teams to test and refine LLMs.

By leveraging Humanloop, teams can efficiently manage and optimize their LLMs, ensuring that they meet the required standards and deliver the expected results.

Who can use Humanloop?

It streamlines the process of developing AI features by providing a seamless workspace for product managers, engineers, and domain experts to work together.

  • Developers: Humanloop is primarily used by developers who need to integrate LLMs into their applications. The platform offers tools for prompt engineering, evaluation, and monitoring, making it easier for developers to fine-tune their models and ensure they meet the required standards.
  • Product Teams: Product teams use Humanloop to streamline the development process and ensure that their LLM applications meet the desired performance and quality standards.
  • Domain Experts: Domain experts can contribute to prompt engineering, ensuring that the LLMs are trained on the correct data and produce the desired results. Humanloop’s version control and collaboration features allow domain experts to work with developers and product teams to refine prompts and optimize model performance.

Platforms supported by Humanloop:

Humanloop offers a web app user interface and self-hosting options for enterprise plans.

Humanloop funding raised:

Humanloop has raised seed funding of $2.6 million backed by top venture capitalists like YCombinator, Albion, Index Ventures, and LocalGlobe.

Humanloop Pricing:

Let’s look at what each of their plans provide you with:

What can you do with Humanloop’s Free Plan?

With Humanloop’s free plan, you can

  • Add one team member at max for collaboration
  • Up to 1000 logs per month
  • Community support
  • Complete prompt engineering features except custom feedback types and tools

These features are enough to test the platform and check if it works for you and your teams.

Does Humanloop’s free plan require a credit card?

No – you can sign up for Humanloop’s free plan u without entering credit card details.

What can you do with Humanloop’s Enterprise Paid Plans?

Humanloop offers a single enterprise paid plan which is ideal if you want to add more team members and unlock additional enterprise-grade features. This includes:

  • Single-sign-on (SSO) and SAML feature
  • Implement role-based access control for security
  • Dedicated support team assistance
  • Prompt fine-tuning features 
  • Data export features
  • Custom environment and custom tools

Humanloop does provide volume-based discounts on the logs, data retention, and team members added.

Humanloop Features:

Here are major features of Humanloop to consider:

1. For prompt engineering 

  • Collaborative Playground: Enables team collaboration with history tracking for prompt management.
  • Prompt Management & Deployment Controls: Facilitates easy iteration and deployment of prompts.
  • Backtesting & Performance Monitoring: Allows for confident updates to models by testing changes and monitoring performance.
  • Custom Feedback Types: Humanloop allows users to create custom feedback types, enabling them to tailor the feedback process to their specific needs and workflows. This feature helps in capturing detailed, actionable feedback that can be used to improve models.
  • Integration with Multiple Models: Supports OpenAI, Anthropic, Llama2, and custom models.

2. For enterprise support

  • Email Support: Users can reach out to the Humanloop support team via email at support@humanloop.com.
  • Onboarding Support: The platform offers dedicated onboarding support to help new users get started with the platform.
  • Community Slack Channel: Enterprise customers have access to a dedicated Slack channel for round-the-clock support.
  • Customer Success Meetings: Humanloop provides regular customer success meetings to ensure that users are getting the most out of the platform.
  • Dedicated Customer Success Manager: Humanloop assigns a dedicated customer success manager to each enterprise customer to ensure that their needs are met and that they are getting the most out of the platform.

Humanloop Integrations:

API Integrations: 

Humanloop offers a robust API for incorporating AI and machine learning model feedback loops into applications. This allows for continuous improvement of models based on human input. With Pipedream, you can trigger workflows upon receiving data, process and analyze that data, and send it to HumanLoop to further train your AI models.

Large Language Model (LLM) Support:

Humanloop supports various LLMs, including OpenAI, Anthropic, Llama2, and custom models. This allows for seamless integration with different AI models and platforms.

BYO Model Support:

Humanloop supports Bring Your Own Model (BYO Model), allowing users to integrate their own models and fine-tune them for specific applications.

Learn more – Humanloop API and Supported Models

Humanloop Templates or Examples

There are no specific templates provided by Humanloop. It does have example projects that you can check out: Humanloop example projects

Humanloop best use case:

Humanloop is ideal for:

  • Maximizing Model Performance: Humanloop helps align direct, quantitative metrics with human judgments to guide improvements in model performance.
  • Tailoring Products: It monitors user interactions to adjust products according to common use-cases, ensuring AI is controllable and effective.
  • Scaling Operations: Humanloop enables companies like Gusto to deploy AI features quickly and effectively, streamlining the development process.
  • Healthcare Applications: It provides scalable dietary advice to thousands, ensuring AI is controllable and reliable.
  • Language Learning Revolution: Duolingo uses Humanloop to optimize their AI teaching experience for millions of users, creating engaging and effective lessons

When to opt for Humanloop — is this the right choice for you?

Opt for Humanloop if you:

  • Humanloop is ideal for teams aiming to enhance their AI features through collaboration and efficient management.
  • If your team includes product managers, engineers, and domain experts who need to work together seamlessly, Humanloop provides an integrated workspace for this purpose.
  • It is especially suitable for organizations that require robust prompt management, performance monitoring, and integration with various language models like OpenAI, Anthropic, and Llama2.
  • Consider Humanloop if you need tools for iterative testing, debugging, and deploying AI models efficiently.

How to use Humanloop? — a glimpse into its user interface

Humanloop’s user interface is designed to facilitate collaboration and evaluation for large language model (LLM) applications. The platform provides a centralized location for managing and measuring prompts, enabling seamless collaboration among teams and offering enterprise-grade evaluations and monitoring capabilities.

To get started, you can click on ‘New’ and proceed to build an AI tool, dataset, write a prompt, and more.

Humanloop Resources:

Humanloop provides comprehensive documentation and guides on using its various features — Humanloop Docs

Humanloop FAQs:

1. How secure is Humanloop for enterprises?

Humanloop provides a self-hosted option and claims not to use your data for any training purposes. Its access control features and SSO-SAML also help provide additional security.

2. Can I use my own models or other providers with Humanloop?

Yes, Humanloop’s APIs and SDK allow users to integrate their own model providers where relevant.

3. Does Humanloop allow exporting data?

Yes, you can export all your data at any time if you’re using their enterprise paid plan. The free version does not allow any data export.

4. Do I pay for OpenAI, Anthropic, etc. separately when using Humanloop?

Yes – you bring your own API key from the AI providers and pay for your usage with them separately. This means that you can use any custom terms you have with them and any fine-tuned models created are accessible outside of Humanloop.

5. What counts as a log in Humanloop?

A log is a logged generation from an LLM that is stored and supplemented with additional metadata. This metadata can include user feedback, corrections, evaluation results, and model details.

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